Privacy Policy
Effective date: April 8, 2026
This privacy policy applies to all websites and online services operated by Going South Travel (the "Company," "we," or "our"), including but not limited to Cancun Trip Insider and other affiliated websites. Your privacy matters to us. This policy explains what information we collect, how we use it, and your choices.
1. Information We Collect
We may collect information that you provide directly or that is collected automatically when you visit our websites.
a) Information you provide:
- Name, email address, and other contact information
- Messages, inquiries, or other information you submit through forms on our websites
b) Information collected automatically:
- Device information, such as browser type, operating system, and IP address
- Pages you visit and actions you take on our websites (via analytics tools like Google Analytics 4)
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries or requests
- Improve our websites and user experience
- Understand website traffic and usage patterns (analytics)
- Send updates or marketing messages if you opt in
We do not sell your personal information to third parties.
3. Cookies and Analytics
Our websites use cookies and analytics tools to:
- Understand how visitors use our websites
- Measure traffic, performance, and engagement
Cookies are small text files stored on your device. You can manage or disable cookies in your browser settings.
4. Third-Party Links and Partners
Some of our websites link to third-party services, such as Viator (a TripAdvisor company) for booking tours and experiences.
- We may earn a commission on bookings made through affiliate links.
- Third-party websites have their own privacy practices, which we do not control. We encourage you to review their privacy policies before providing personal information.
5. Data Retention
We retain your personal information only as long as necessary to:
- Respond to inquiries or requests
- Comply with legal obligations
- Support analytics and business operations
Unless you request deletion sooner, contact form submissions and other information are typically stored securely for up to 2 years.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise these rights, contact us at hello@goingsouthtravel.com.
7. Contact Information
If you have questions or concerns about this privacy policy, you can reach us at:
Going South Travel
Email: hello@goingsouthtravel.com
We aim to respond promptly and transparently.